Demo IG CloudOps Dashboard

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Monitoring
Depicts all information for the customer environments based on thresholds (Green: everything is okay, Amber: Information is coming from the environments related with solved issues, Red: Some services may be failing). Information is based on the machine host name, processor load (CPU), memory available (Memory), free disk space (Disk) and host availability for the last 5 minutes (Availability).

Support Services
Displays a summary of the current status of tickets within the service desk over the last 30 days, the amount of fair usage hours remaining until 31st December or the end of your minimum term whichever is sooner and provides a link to the service desk for raising of new tickets.

Service Performance Overview
Displays the information for the key service performance KPIs. All KPIs are available from the Service Performance link on the main navigation.

Advisory Services
Displays the amount of fair usage advisory hours remaining until 31st December or the end of your minimum term whichever is sooner and allows a new Advisory Services engagement to be requested.

Patching
Provides a summary of the current patching status based on your patching preferences including what the next stage is this month.

Service Requests
The service requests allow you to raise a new service request which will be triaged by your IG CloudOps account team before contacting you to discuss the request further.
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